DETAILS

 

Before you receive treatments from our clinic under your insurance plan or prescription, we will need to verify coverage or details/boundaries of your prescription. In many cases, a prescription may be obtained from a Chiropractor or Physician. Please call your insurance company or check your "Explanation of Benefits" booklet to verify the method in which they require you to acquire medical prescriptions.

 

Below are some of the basic explanations of health and auto insurance terms, which may be helpful to you before you call your insurance company or schedule an appointment for therapy.

 

 Insurance Terms & Explanations

A health insurance policy is a contract between an insurance company and an individual or his sponsor (e.g. an employer). The contract can be renewable annually or monthly. The type and amount of health care costs that will be covered by the health insurance company are specified in advance, in the member contract or "Evidence of Coverage" booklet.

 

The United States health care system relies heavily on private health insurance, which is the primary source of coverage for most Americans. According to the CDC, approximately 58% of Americans have private health insurance. Public programs provide the primary source of coverage for most seniors citizens and for low-income children and families who meet certain eligibility requirements.

 

The primary public programs are Medicare, a federal social insurance program for seniors and certain disabled individuals, Medicaid, funded jointly by the federal government and states but administered at the state level, which covers certain very low income children and their families, and SCHIP, also a federal-state partnership that serves certain children and families who do not qualify for Medicaid but who cannot afford private coverage. Other public programs include military health benefits provided through TRICARE and the Veterans Health Administration and benefits provided through the Indian Health Service. Some states have additional programs for low-income individuals.

Premium: The amount the policy-holder or his sponsor (e.g. an employer) pays to the health plan each month to purchase health coverage.


Deductible: The amount that the insured must pay out-of-pocket before the health insurer pays its share. For example, a policy-holder might have to pay a $500 deductible per year, before any of their health care is covered by the health insurer. It may take several doctor's visits or prescription refills before the insured person reaches the deductible and the insurance company starts to pay for care.


Co-payment: The amount that the insured person must pay out of pocket before the health insurer pays for a particular visit or service. For example, an insured person might pay a $45 co-payment for a doctor's visit, or to obtain a prescription. A co-payment must be paid each time a particular service is obtained.


Coinsurance: Instead of, or in addition to, paying a fixed amount up front (a co-payment), the co-insurance is a percentage of the total cost that insured person may also pay. For example, the member might have to pay 20% of the cost of a surgery over and above a co-payment, while the insurance company pays the other 80%. If there is an upper limit on coinsurance, the policy-holder could end up owing very little, or a great deal, depending on the actual costs of the services they obtain.


Exclusions: Not all services are covered. The insured person is generally expected to pay the full cost of non-covered services out of their own pocket.


Coverage Limits: Some health insurance policies only pay for health care up to a certain dollar amount. The insured person may be expected to pay any charges in excess of the health plan's maximum payment for a specific service. In addition, some insurance company schemes have annual or lifetime coverage maximums. In these cases, the health plan will stop payment when they reach the benefit maximum, and the policy-holder must pay all remaining costs.


Out-of-pocket maximums: Similar to coverage limits, except that in this case, the insured person's payment obligation ends when they reach the out-of-pocket maximum, and the health company pays all further covered costs. Out-of-pocket maximums can be limited to a specific benefit category (such as prescription drugs) or can apply to all coverage provided during a specific benefit year.
Capitation: An amount paid by an insurer to a health care provider, for which the provider agrees to treat all members of the insurer.


In-Network Provider: (U.S. term) A health care provider on a list of providers pre-selected by the insurer. The insurer will offer discounted coinsurance or co-payments, or additional benefits, to a plan member to see an in-network provider. Generally, providers in network are providers who have a contract with the insurer to accept rates further discounted from the "usual and customary" charges the insurer pays to out-of-network providers.


Prior Authorization: A certification or authorization that an insurer provides prior to medical service occurring. Obtaining an authorization means that the insurer is obligated to pay for the service, assuming it matches what was authorized. Many smaller, routine services do not require authorization.


Explanation of Benefits: A document sent by an insurer to a patient explaining what was covered for a medical service, and how they arrived at the payment amount and patient responsibility amount.

 

 

 

FAQ's

 

 What will I need to do before my first visit to the clinic?

Locate the number for your insurance company's customer service line.

(This number is usually found on your membership card. It's also usually listed on the home page of most providers' Web sites)

 

Have a pen and paper handy to jot down all of the important details you are given.

 

Call your insurance company. Ask if your plan covers the therapy you are interested in receiving or that your Doctor prescribed.

 

Find our what therapies are covered, and how many treatments you are allowed to receive.

(Some plans offer unlimited coverage. Others cover 35 treatments a year. But some cover as few as 2 treatments per month.)

Find out which companies or service providers can provide you with treatment.

(Some plans cover all service providers who meet your state's licensing requirements. Some insurance companies only cover services received by doctors or employees of an HMO facility.)

 

If you were recently in a car accident, or still have coverage under an old/prior accident, ask for your claim # and the name and phone number of your claims adjustor.
 

 What will I need to bring on my first visit to the clinic?

 

Valid Driver's License or I.D. Card

Insurance Membership Card

Date of Accident (if applicable)

Claim # (if applicable)

Name & Phone No. of your Claims Adjustor

Any necessary information pertaining to your coverage that you obtained by phone.

Insurance paperwork our clinic mailed, faxed, or e-mailed to you for you to complete. (if applicable)

    Please verify that you have signed and dated all forms, front and back where needed.

 

 What Type of Insurance Do You Take?

Currently we are only accepting auto accident/PIP insurance and prescriptions for Massage & Acupuncture.

 

All other Services/Treatments are considered "Out-of-Pocket" expenses, and must be paid at the time services are rendered.

After treatments are received, our physician on staff may write a prescription form at your request. You may then submit this Rx to your insurance company along with any invoices you paid "out-of-pocket."

 

 Can my Doctor or Chiropractor write a prescription for Medical Massage or Acupuncture?

Please check with your insurance provider for exact benefits and coverage. A prescription, in most cases, can be obtained from a Chiropractor or Physician. Once you have obtained a prescription for therapy and have verified coverage through your insurance provider, you can begin to fill out the necessary insurance forms. Our clinic will verify your information and coverage once the appropriate forms are submitted to our Insurance Specialist. After your insurance coverage is verified, we will call you to schedule your first appointment for therapy.

 

 Will my insurance cover nutritional counseling?

Nutritional Counseling is not yet covered by most insurance companies. Some insurance companies have allowed patients to obtain a medical prescription from a physician deeming it necessary for health purposes that they receive Medical Nutritional Therapy/Counseling. (ex: A patient's obesity has become a great threat to his health, and medical testing is able to prove the need for nutritional changes through counseling.)

 

If you have questions regarding reimbursement for medical nutrition therapy, please check with your insurance company to determine if your visit will be paid for or not.

 

 

 

REQUEST INSURANCE FORMS for therapy

 

patient's full Name

Phone #

 

 

Send Forms by Mail

 

Street Address                                                              Apt/Suite/Unit

 

City                                                                             State

 

Zip Code
 

 

 

 

Send Forms by E-Mail

E-mail Address

Send Forms by fax

 

Fax Number

Your forms will be sent to you within 24-48 hours, and 2-3 business days if sent by mail.

Thank you for your patience.

 

 

 

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